Home Page-WIP – True North Solutions

Achieve Clarity.
Develop People.
Create Breakthroughs.

We help you identify your 'True North'
purpose, keep this front and center for your team members every day, and unlock exceptional value for your customers and shareholders!

CLARITY

We listen deeply to the needs of the client and the organization and help them gain clarity of their 'True North' purpose.

PEOPLE

We treat people with the respect, raise awareness of business needs and inspire a desire for change while developing them.

BREAKTHROUGHS

We help drive improvement projects with relentless focus on customer & business metrics to achieve breakthrough results.

Unlock your organization’s true potential. We help future-focused businesses deliver timely, cost-effective solutions that align with their ‘True North’ purpose. Our lean thinking approach empowers your people to become effective problem-solvers and drive value for customers while improving performance for shareholders. Through ‘Learning by Doing’ scientific PDCA methodology, we work with you to chart-wise paths forward based on what your customers truly want. Achieve your most important goals, sustain improvements, and stay competitive with our leading-edge best practices and personalized coaching.

What We Offer

Strategy Deployment

We help you identify the right priorities, set a shared vision and deploy executable/measurable plans.

Value Stream Improvement

We help you identify waste in your value streams for improved speed to customer, quality, and costs.

Focused Process Improvement

We lead focused Lean Six Sigma projects to help you solve specific business problems.

Learning & Development

We help you sustain by coaching your internal change agents and building a strong foundation for a continuous improvement culture.

Executive Coaching

We help executives identify their strategic or True North goals and create an organizational transformation roadmap.

Build a Cohesive Culture

We break organizational silos through focused team building activities and bring in the required clarity of purpose in teams.

26+ Years Of Experience In Various industries.

We’re proud to offer you support in the form of top-notch coaches with deep operational experience leading multi-million dollar businesses with spectacular achievements. With us, you’ll never feel like you are dealing with stiff management consultants. We are humble coaches and genuine change agents who enjoy working alongside you and your team members. We like getting in the trenches with you, listening hard, and then challenging people to think differently about their work in a respectful, learning-oriented way.

With True North Solutions, your chances of successful transformation and improvement projects are as high as they possibly can be!

company established

Projects
successfully closed

Business
Partners

Trusting Clients

How We Work

ASSESS:
Listen to the Voice of the Customer

The client engagement starts with us working to understand and assess your needs as well as the maturity of your organisation. We work with you to develop a strategic plan, including an Environmental Scan; Vision, Mission, and Core Values; and a SWOT Analysis. If necessary, we also help you rethink your business model and position of your products and/or services most wisely to create value for your customer.

This phase helps everyone gain clarity on what matters most to your business and opportunities for improvement.

ALIGN:
Identify the True North

Every transformation starts by declaring a more powerful future. To move toward this future, we help you think through how you can deploy your resources to align with your ideal future state goals. For us, this process involves thoughtful conversations with your leadership team, A3 thinking, and other lean methodologies to create clarity and alignment across your organization.

This phase is about dramatically improving communication at all levels towards what matters most to the business.

AWAKEN:
Create New Awareness

With new awareness of wiser, more effective ways of working, people have a deeper understanding of the “Why” behind the “What” of any lean learning engagement. This not only helps your people get aligned around the need for change, it creates a meaningful sense of personal and team “awakening”.

This phase is all about learning new, more effective ways of working and inspiring hearts and minds towards gaining consensus.

ACHIEVE:
Lead the Transformation

Here is where the work really begins. We work with you to design and then lead improvement projects. Our goal? Rally all team members around your True North purpose, unlock more value for customers, and eliminate waste (time, energy, and resources) while introducing relevant digital technologies. We introduce new ways of working and thinking to your team members that encourages reflection and makes “continuous improvement” feel real and exciting for people.

This phase is about helping your organization transition into using a truly holistic framework for organizational excellence.

AUGMENT:
Develop People & Seek Perfection

No change project is ever complete or perfect. It is always changing, because change is law. We help you take ownership of the change work we’ve done together and sustain it for the long haul. We share clear, effective methods you can use to maintain and develop future talent with while building strong, inclusive teams.

This phase is all about sustaining excellence for the long haul through people development and smart systems design.

Why Us, Differentiators

Customer Obsession

We listen to you and your real needs before designing any change program for you. We love to solve client problems!

Lean for Digital

We bring a unique lean approach to digital, using lean tools and methods that help your organization create real value for customers.

Industry/Size agnostic

With 20+ years of global leadership experience, we lead transformation projects across all sectors and in any environment, from small firms and startups to large-scale operations.

Cost Effective

We don't charge like the big guys. We offer a competitive and flexible cost model based on tangible benefits that you can see and feel.

Scalable

We have a deep bench of lean subject matter experts (SMEs) who we bring in as needed when projects arise.

True Partnership

We are here for you as a resource. Consider True North Solutions your extended arm for driving meaningful change within your organization and building a better work culture.

Our Success Stories

Our Clients

What Our Clients Say

Lean transformation is hard, especially when it's pioneered in a non-traditional industry like Social Media. Twitter Service is very fortunate to have partnered with True North Solutions (TNS) who helped us adapt, learn and ignite our journey to become a world class Lean organization, in a sustainable manner!

Ori Dugary

Senior Director, Customer Service, Twitter

"It has been a great experience for me and my team in Centum engaging with True North Solutions(TNS) since the beginning of 2019. What started as an ask for improving a specific area in our operations led to a company-wide transformation exercise, thanks to the unique insights from Uma and his team in TNS. They taught us the Hoshin Kanri concept that helped us come together stronger as one team with clarity on the right focus areas that matters most to our business, both in the short and the long-term. I will strongly recommend TNS to any organization that would like to challenge their status quo for achieving long-term competitiveness through the development of its people through a very structured approach"

Apparao V Mallavarapu

Chairman & Managing Director, Centum Group, India

It was a pleasure working True North Solutions(TNS) and some of its people with who I worked with for many years. Their breadth of knowledge and experience of LEAN concepts, operations, quality and the overall P&L of business make them uniquely qualified to assist companies in finding their True North direction. TNS spent two weeks in my company, conducting Lean awareness classes in the morning and applying the concepts with the team in the afternoon. The results in just a two week period were stunning and the concepts that they had taught my team continue to be driven today. TNS and its team is an enthusiastic bunch, experienced in all facets of a business and are not shy about getting their hands and mind into the detail. I highly recommend TNS to any company that is striving to become more efficient with their capital, time, assets and most importantly in developing their people!

Chief Executive Officer, Facet Medical Technologies

"It was an absolute delight working with True North Solutions. They exceeded my expectations in delivering an analytics solution in a short time frame with impeccable quality... They also went over and beyond to define a longer-term structured roadmap of how we could better leverage a cloud-based solution with artificial intelligence tools. What impressed me was the through and comprehensive way in which teams in Singapore, Malaysia, and India worked on this project. It was seamless and professional..."

Parthi Paramsothy

Co-Founder, Gossamer Engineering, USA

"Uma worked with me in three different companies over a period of nearly 20 years. I saw him grow from being a Six-Sigma Black Belt to becoming a Senior Operations Leader. He is a strong driver of the Toyota Production System and has worked with a variety of businesses, from medical electronics manufacturing to Amazon fulfillment logistics and more. Uma also pioneered a lean medical plant from scratch, which eventually was recognized as a leading best practice in the EMS industry. Uma combines strong lean thinking with people leadership and understands how to adapt his approach to work with many different types of organizations across the globe.”

Former Senior Vice President (Worldwide Operations)

GE, Flex, Amazon

"Hard working and sincere with an eye for details and a thirst to learn more. These are Uma's key strengths which make him a valuable asset to any organization."

Senior Leader/Six Sigma Master Black Belt (MBB)

GE Healthcare, India

"Uma is committed and passionate about continuous improvement, be it in operations, supply chain logistics, or in the back office. In the time that we have worked together, I have found Uma to be a positive force for change on all types of challenges. And he delivers!"

Former Senior Vice President (Business Excellence)

Flex

"I had the privilege of working with Uma as he drove lean manufacturing initiatives at Amazon and within its supply base. Such initiatives are not easy to lead, especially at supplier sites, but with Uma's knowledge of Lean, his leadership style, and his ability to communicate at all levels within the organization, this project moved very fast. It took just two meetings led by Uma for the management team to change their attitude. I saw this team move from ‘We can't share too much information…’ to asking, ‘How do you believe we should set up our manufacturing lines.”

Senior Co-Worker (Global Sourcing Leader)

Amazon

"Uma brings a broad skill set to a company, ranging from planning, project mgmt, manufacturing, etc. I have a fond memory of Uma leading a session with my team and I on lean manufacturing practises. By the end of the meeting the ideas for improvements were bouncing around the room, with all actively engaged and eager to continue learning from Uma, and to go forward with implementing change. Uma motivates and enthuses proactiveness in others."

Senior Co-Worker (Global Logistics & Distribution)

Snap Inc.

"Uma is a fantastic professional. Great spirits, values, and work ethic. Smart, capable, and down to earth at the same time. He always delivered and ready for any new challenges."

Former Managing Director/Country Leader