Achieve Clarity.
Develop People.
Create Breakthroughs.
We help you identify your 'True North'
purpose, keep this front and center for your team members every day, and unlock exceptional value for your customers and shareholders!
CLARITY
We listen deeply to the needs of the client and the organization and help them gain clarity of their 'True North' purpose.
PEOPLE
We treat people with the respect, raise awareness of business needs and inspire a desire for change while developing them.
BREAKTHROUGHS
We help drive improvement projects with relentless focus on customer & business metrics to achieve breakthrough results.
What We Do
Future-focused organizations fulfill the needs of their customers in a timely and cost-effective manner. They know their ‘True North’ business purpose and align all organizational activities in pursuit of unlocking value for customers and improving performance for its shareholders. We can help transform your organization to such by guiding you to redefine your company’s True North purpose and systematically developing your people to become effective problem-solvers who can deliver on this True North purpose.As trained lean thinkers, we work with you to significantly improve your business performance. We achieve this by maximizing human potential through ‘Learning by Doing’ scientific PDCA (Plan, Do, Check, Adjust) methodology that helps chart-wise paths forward based on what your customers truly want.We help you achieve your most important goals, sustain improvements, and stay competitive through leading-edge best practices and customized, one-on-one coaching.
What We Offer
Strategy Deployment
We help you identify the right priorities, set a shared vision and deploy executable/measurable plans.
Value Stream Improvement
We help you identify waste in your value streams for improved speed to customer, quality, and costs.
Focused Process Improvement
We lead focused Lean Six Sigma projects to help you solve specific business problems.
Learning & Development
We help you sustain by coaching your internal change agents and building a strong foundation for a continuous improvement culture.
Executive Coaching
We help executives identify their strategic or True North goals and create an organizational transformation roadmap.
Build a Cohesive Culture
We break organizational silos through focused team building activities and bring in the required clarity of purpose in teams.
23+ Years Of Experience In Various industries.
We’re proud to offer you support in the form of top-notch coaches with deep operational experience leading multi-million dollar businesses with spectacular achievements. With us, you’ll never feel like you are dealing with stiff management consultants. We are humble coaches and genuine change agents who enjoy working alongside you and your team members. We like getting in the trenches with you, listening hard, and then challenging people to think differently about their work in a respectful, learning-oriented way.
With True North Solutions, your chances of successful transformation and improvement projects are as high as they possibly can be!
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Partners
How We Work

ASSESS:
Listen to the Voice of the Customer
The client engagement starts with us working to understand and assess your needs as well as the maturity of your organisation. We work with you to develop a strategic plan, including an Environmental Scan; Vision, Mission, and Core Values; and a SWOT Analysis. If necessary, we also help you rethink your business model and position of your products and/or services most wisely to create value for your customer.
This phase helps everyone gain clarity on what matters most to your business and opportunities for improvement.

ALIGN:
Identify the True North
Every transformation starts by declaring a more powerful future. To move toward this future, we help you think through how you can deploy your resources to align with your ideal future state goals. For us, this process involves thoughtful conversations with your leadership team, A3 thinking, and other lean methodologies to create clarity and alignment across your organization.
This phase is about dramatically improving communication at all levels towards what matters most to the business.

AWAKEN:
Create New Awareness
With new awareness of wiser, more effective ways of working, people have a deeper understanding of the “Why” behind the “What” of any lean learning engagement. This not only helps your people get aligned around the need for change, it creates a meaningful sense of personal and team “awakening”.
This phase is all about learning new, more effective ways of working and inspiring hearts and minds towards gaining consensus.

ACHIEVE:
Lead the Transformation
Here is where the work really begins. We work with you to design and then lead improvement projects. Our goal? Rally all team members around your True North purpose, unlock more value for customers, and eliminate waste (time, energy, and resources) while introducing relevant digital technologies. We introduce new ways of working and thinking to your team members that encourages reflection and makes “continuous improvement” feel real and exciting for people.
This phase is about helping your organization transition into using a truly holistic framework for organizational excellence.

AUGMENT:
Develop People & Seek Perfection
No change project is ever complete or perfect. It is always changing, because change is law. We help you take ownership of the change work we’ve done together and sustain it for the long haul. We share clear, effective methods you can use to maintain and develop future talent with while building strong, inclusive teams.
This phase is all about sustaining excellence for the long haul through people development and smart systems design.

Why Us, Differentiators
Customer Obsession
We listen to you and your real needs before designing any change program for you. We love to solve client problems!
Lean for Digital
We bring a unique lean approach to digital, using lean tools and methods that help your organization create real value for customers.
Industry/Size agnostic
With 20+ years of global leadership experience, we lead transformation projects across all sectors and in any environment, from small firms and startups to large-scale operations.
Cost Effective
We don't charge like the big guys. We offer a competitive and flexible cost model based on tangible benefits that you can see and feel.
Scalable
We have a deep bench of lean subject matter experts (SMEs) who we bring in as needed when projects arise.
True Partnership
We are here for you as a resource. Consider True North Solutions your extended arm for driving meaningful change within your organization and building a better work culture.
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